Privacy policy

Last Updated: October 4, 2026

At K Sue Studio (ksuestudio.com), accessible from https://ksuestudio.com, your privacy is a top priority. This Privacy Policy document outlines the types of personal information collected, how it is used, and the steps taken to protect your data when you visit our site, purchase original artwork, or subscribe to our print club.

1. Information We Collect

When you interact with our website, we collect information necessary to fulfill your orders and provide a seamless shopping experience.

Order and Checkout Information: When you make a purchase or subscribe to our print club, we collect your full name, billing address, shipping address, payment information (processed securely through Shopify), email address, and phone number.
Device and Usage Information: When you browse our store, we automatically collect basic device details, including your IP address, browser type, operating system, network connection, time zone, and general browsing patterns on our site.
Customer Support Data: If you contact us directly for support or inquiries, we retain the messages and contact information you provide to assist you.

2. How We Use Your Information

We use your personal information for the following specific purposes:

Fulfilling Orders: Processing transactions, arranging shipping, sending order confirmations, and providing ongoing customer support or membership updates.
Website Improvement: Analyzing general site traffic, user interaction, and shop navigation to improve our website design and product offerings.
Communication: Sending essential transaction emails regarding your orders or print club subscription. If you opt into our mailing list, we may also send news about upcoming print releases, artwork drops, and studio updates.
Security and Legal Compliance: Preventing fraudulent transactions, protecting our store from malicious activity, and complying with applicable legal obligations.

3. Meta (Facebook and Instagram) Advertising and Privacy Controls

We run advertising campaigns on Meta platforms (Facebook and Instagram) to reach art enthusiasts and promote our print club.

We respect your personal privacy and enforce strict, conservative settings regarding how ad-tracking technology functions on our site:

Conservative Tracking: Our Meta Pixel operates under strict conservative data-sharing protocols. It records general site interaction events (such as page views, items added to a cart, or completed transactions) to measure ad performance.
No Personal Data Transfer for Ad Matching: We do not share your personal identifying information (including your name, email address, phone number, or physical address) with Meta for ad-targeting or profile-matching purposes.
Purpose: Browsing data collected via Meta tools is used strictly to measure general ad conversion rates and optimize ad delivery. We do not sell or trade your data to third parties.

4. Third-Party Service Providers

We rely on trusted third-party services to operate our online store:

Shopify: Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our artwork and subscriptions to you. Shopify collects and processes data necessary to securely handle your order.
Payment Processors: Payments are processed directly through secure, PCI-compliant payment gateways. K Sue Studio does not store or have access to your full credit card numbers.
Shipping Carriers: We share your delivery address and name with postal and courier services (such as USPS) strictly to package and deliver your physical mailings and print orders.

5. Cookies and Your Choices

Our website uses cookies and similar tracking tools to maintain your shopping cart, remember your site preferences, and gather basic web analytics.

Cookie Consent Banner: Upon landing on our website, you can accept or decline non-essential analytics and marketing cookies through our cookie banner.
Browser Settings: You can choose to disable cookies through your individual browser options. Disabling functional cookies may affect certain features on our shop, such as cart retention.

6. Your Rights and Data Protection Choices

Depending on your place of residence, you may have specific privacy rights regarding your personal information:

Right to Access / Know: You have the right to request details on the personal data we hold about you.
Right to Deletion: You have the right to ask us to delete personal information collected about you, subject to legal retention obligations for accounting and tax records.
Right to Correction: You may request that we correct or update any inaccurate personal details.
Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email.

To exercise any of these rights, please contact us directly using the contact details provided below.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, complete orders, resolve disputes, and maintain compliance with legal, accounting, and tax regulations.